Call us or complete the online request form and tell us the size of your move, addresses and any tricky access. We’ll organise a quick video or on-site survey and email a fixed-price quote within 24 hours—no hidden extras.

Yes. Our crews work evenings, weekends and public holidays so factories keep producing and offices keep trading. We co-ordinate with building managers and lift bookings to make sure the job runs smoothly and without peak-hour delays.

Every job includes goods-in-transit and public-liability cover as standard, protecting items and property from pickup to delivery. If you have artwork or high-value machinery, we can arrange additional full-replacement insurance on request.

We deliver cartons, reusable crates, paper and bubble-wrap a few days before loading or bring them on the day if you choose our full packing service. Our team labels each box by room and contents so unpacking is fast and organised.

Our secure, CCTV-monitored Guildford warehouse accepts goods for a single day, a season, or longer. Climate control, barcode inventory and 24/7 back-to-base alarms keep everything safe, and you can book access with just a few hours’ notice.

Only when extra labour, hoisting gear or shuttle vehicles are genuinely needed. We measure lifts, stairwells and parking at the survey stage, then list any access surcharge clearly in your written quote.

Yes. Each vehicle has live GPS linked to our client portal; you’ll receive a tracking link that shows current location, route progress and an updated ETA. We also send SMS alerts when the truck departs and when it’s 30 minutes away.